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  1. admin

    Crediting invoices

    Hello Steve, I appreciate you may find your process long winded however there is no definitive rules from HMRC that we are aware of how to deal with your issue. If this is a regular occurrence, then it might suggest you may have a quality control issue. In our experience the best practice is to...
  2. admin

    What is the difference between solicitors and debt collection agencies?

    Hello Michelle, As a debt recovery agent we action all debts within 1 hour of instruction and have no upfront costs or contract tie ins. On average we are recovering within 48 hours and have a 93% success rate. This shows the time difference and cost difference between a debt recovery company...
  3. admin

    6 months overdue

    Hello Elaine, the best option would be to use the services of a third party debt recovery agency. They usually work on a no win no fee basis. This is a much cheaper and faster solution than using the legal system. Kind regards, Darcey Quigley & Co
  4. admin

    Owed money from abroad!

    Good Morning Peter, Dealing with International customers can be tricky due to time/language barriers. You can try to contact your customer at different times of the day for example late at night or early in the morning. Be sure to speak with members of their finance team as the person you have...