Recent content by admin

  1. admin

    Court closures...

    Covid-19 has and continues to have wide-reaching financial impacts on all industries. Taking this into consideration then you have two key issues that are impacting on your solicitor debt recovery processes. Firstly, it is likely that your solicitors will not be working or operating on a reduced...
  2. admin

    Enforcement...

    Local authorities have already temporarily banned enforcement visits. This is mainly due to the fact that high court enforcement officers aren't considered to be key workers. However, legislation that was passed at the end of April came into force. It states that in-person enforcements visits...
  3. admin

    Using covid as an excuse!!!

    Hi Paul, if an invoice is due then legally you are entitled to ask for this from the company when it is overdue. However, given the current circumstances then you have to be a little mindful of peoples current situation. In saying that, it works both ways as you may require this money to keep...
  4. admin

    Dissolved Entity

    Hi Steve, as this new company has a different company registration then it is a completely new legal entity and therefore you cannot seek the payment of the old invoice. We see this activity a lot. Unfortunately, this cannot be recovered through debt recovery or the courts. If you had a signed...
  5. admin

    Crediting invoices

    Hello Steve, I appreciate you may find your process long winded however there is no definitive rules from HMRC that we are aware of how to deal with your issue. If this is a regular occurrence, then it might suggest you may have a quality control issue. In our experience the best practice is to...
  6. admin

    What is the difference between solicitors and debt collection agencies?

    Hello Michelle, As a debt recovery agent we action all debts within 1 hour of instruction and have no upfront costs or contract tie ins. On average we are recovering within 48 hours and have a 93% success rate. This shows the time difference and cost difference between a debt recovery company...
  7. admin

    6 months overdue

    Hello Elaine, the best option would be to use the services of a third party debt recovery agency. They usually work on a no win no fee basis. This is a much cheaper and faster solution than using the legal system. Kind regards, Darcey Quigley & Co
  8. admin

    Owed money from abroad!

    Good Morning Peter, Dealing with International customers can be tricky due to time/language barriers. You can try to contact your customer at different times of the day for example late at night or early in the morning. Be sure to speak with members of their finance team as the person you have...